How long does shipping take?

Order today, shipped today. Orders are carefully processed before shipment. Once your order has been dispatched, you’ll receive a shipping confirmation with tracking information so you can follow your delivery.

What if I'm unsure about sizing?

If you're unsure about the fit, we recommend choosing a size up. This will give you a more comfortable fit, and you can always return the item if needed. For questions, you can also always reach our customer service team.

How can I return my order?

Simply contact our customer service via our contact page . You will receive a reply with the return details within 24 hours.

How can I track my order?

Once your order has been processed, you will immediately receive a confirmation e-mail with your personal tracking details, which you can enter on our tracking page . This way you can always easily track your order.

Is my payment secure?

Yes, your payment is 100% secure. We use industry-standard SSL encryption to protect your information, ensuring a safe and reliable checkout process.

Faynelle | Orthopaedic Shoes

Name: Faynelle | Orthopaedic Shoes
Brand: The Hamilton Family Portsea
Price: 64.95 GBP
Availability: InStock

Faynelle | Orthopaedic Shoes

£149.86 £64.95

£64.95 £149.86 SAVE £84.91

Buy 2, save 15% — Buy 3, save 20%
Free premium shipping across the UK
30-day money-back guarantee

Colour — Black

Black

Gold

Rose Red

Silver

3 Items available

{"id":57650604441973,"title":"Black \/ UK 2.5","option1":"Black","option2":"UK 2.5","option3":null,"sku":null,"requires_shipping":true,"taxable":false,"featured_image":{"id":85671861453173,"product_id":15999486853493,"position":1,"created_at":"2026-10-09T09:07:21+01:00","updated_at":"2026-10-09T09:07:24+01:00","alt":null,"width":720,"height":720,"src":"\/\/vivianandrose.com\/cdn\/shop\/files\/S1960ab0ce51242319ec99fd9ece4b8daP_720x-Photoroom_b506085d-62da-4b8b-adc8-76e1c338c464.webp?v=1791533244","variant_ids":[57650604441973,57650604573045,57650604704117,57650604835189,57650604966261,57650605097333,57650605228405,57650605359477,57650605490549,57650605621621,57650605752693]},"available":true,"name":"Faynelle | Orthopaedic Shoes - Black \/ UK 2.5","public_title":"Black \/ UK 2.5","options":["Black","UK 2.5"],"price":6495,"weight":0,"compare_at_price":14986,"inventory_management":null,"barcode":null,"featured_media":{"alt":null,"id":71888688546165,"position":1,"preview_image":{"aspect_ratio":1.0,"height":720,"width":720,"src":"\/\/vivianandrose.com\/cdn\/shop\/files\/S1960ab0ce51242319ec99fd9ece4b8daP_720x-Photoroom_b506085d-62da-4b8b-adc8-76e1c338c464.webp?v=1791533244"}},"requires_selling_plan":false,"selling_plan_allocations":[],"quantity_rule":{"min":1,"max":null,"increment":1}}

⏰ ANNIVERSARY SALE UPDATE

Due to high demand during our Anniversary Sale, popular styles and sizes are selling fast!

If you can still click "Add to Cart", your selected item is still in stock. Don't miss your chance!

— With love, Vivian & Rose 🤎

Ships by —

🇬🇧 Free shipping

FIT

Small True to size Large

Experience unparalleled comfort and support with Faynelle Orthopaedic Shoes, designed to keep your feet happy all day long!

Enhanced Arch Support: Provides optimal support for your arches, reducing fatigue and discomfort during long hours of wear.
Shock Absorption Technology: Engineered to absorb impact, ensuring a cushioned step that protects your joints with every stride.
Breathable Design: Keeps your feet cool and dry, preventing moisture buildup and promoting a healthier foot environment.
Sleek Aesthetic: Combines style and functionality, making it easy to pair with any outfit while prioritising your foot health.

UK	EU	Foot Length (cm / in)
UK 2	34	21.5 / 8.46
UK 2.5	35	22.0 / 8.66
UK 3.5	36	22.5 / 8.86
UK 4	37	23.0 / 9.06
UK 5	38	24.0 / 9.45
UK 6	39	25.0 / 9.84
UK 6.5	40	25.5 / 10.04
UK 7.5	41	26.0 / 10.24
UK 8	42	26.5 / 10.43
UK 9	43	27.5 / 10.83
UK 10	44	28.5 / 11.22
UK 10.5	45	29.0 / 11.42

Shipping - Once your payment is confirmed, we'll begin processing your order right away.

After your order is dispatched, you'll receive a confirmation email with a tracking number, allowing you to follow your package's journey. You can also track your order anytime on the Track Your Order page.

Returns - We offer simple, hassle-free returns within 30 days of receiving your order.

We offer a 100% money-back guarantee within 30 days of receiving your order. If you're not completely satisfied, simply return your item for a full refund, no questions asked.

Our customer service is available 24/7 to answer all your questions and comments. Whether you need advice on a product or help with an order, we are here to support you.

Don’t hesitate to contact us; we’re happy to help!

Please contact us at info@vivianandrose.com

BEAUTIFUL FIT

REALLY HAPPY WITH IT

EVEN BETTER THAN EXPECTED

LOVELY QUALITY

Faynelle | Orthopaedic Shoes

COMBINE AND RECEIVE AN EXTRA 15% OFF

Frequently Asked Questions

Free Home delivery

30 Day Money Back Guarantee

Secure & Simple Checkout

Free Home delivery

30 Day Money Back Guarantee

Secure & Simple Checkout

UK SIZE	EU SIZE	FOOT LENGTH (CM)
UK 2.5	35	22.0
UK 3.5	36	22.5
UK 4	37	23.0
UK 5	38	24.0
UK 6	39	25.0
UK 6.5	40	25.5
UK 7.5	41	26.0
UK 8	42	26.5
UK 9	43	27.5
UK 9.5	44	28.0